Internal Sales – Bilingual FR/NL

Company details

iKanbi,leader in the field of customer relationship management, is a European company specializing in multilingual customer service support, management, and outsourcing.

With over 30 years of experience, iKanbi has built a strong reputation by providing tailored solutions, in-depth consultancy, advanced technology, and a strategic presence in multiple countries.

Our commitment is to transform every interaction into a unique experience and strengthen the relationships between our clients and their international audiences.

Function

As a full member of the Sales team at the iKanbi group, your primary mission is to schedule sales appointments for Business Development Managers.

You play an essential role in lead generation and expanding the company's client base by identifying and qualifying potential prospects and encouraging them to meet with sales representatives to discuss our products and services.

Key Responsibilities:

🔎Prospecting and Qualification: Identify and research potential prospects using resources such as databases, social media, and online research tools.

📲 Initial Approach and Contact: Contact prospects, in French and Dutch, via phone, email, or any other appropriate means of communication to establish initial contact and assess their interest.

🗣 Service Presentation: Explain the benefits of the company's products and services to prospects, emphasizing solutions tailored to their needs.

📅 Appointment Setting: Schedule sales appointments with business development managers based on both parties' schedules.

📝Follow-up and Database Management: Maintain accurate records of contacts, responses, and scheduled appointments. Update the prospect database in the CRM tool HubSpot.

🤝Collaboration with Sales and Marketing Team: Work closely with sales and marketing to understand operational needs and adjust appointments accordingly.

📊 Reporting: Generate regular reports on appointment scheduling activities, conversion rates, and generated opportunities.

Profile

• Fluent in both French and Dutch, both spoken and written
  
  
• Proficiency in English is an asset
  
  
• Previous sales or prospecting experience is a plus
  
  
• Excellent communication and persuasion skills
  
  
• Ability to work independently, in an organized, and results-oriented manner
  
  
• Proficiency in computer tools, including customer relationship management (CRM) software
  
  
• Persistent, proactive, and goal-oriented attitude.

Offer

• Attractive salary with a bonus plan and other benefits (eco-vouchers, meal vouchers, etc.)
  
  
• Hybrid work: the possibility of remotly working 2 days a week
  
  
• 38-hour workweek, from Monday to Friday between 9:00 am and 6:00 pm (part-time possible)
  
  
• Sales and contact center job training
  
  
• Opportunity for advancement to a Business Development Manager position
  
  
• Provision of a laptop and smartphone
  
  
• Provision of a parking space
  
  
• Modern working environment with many amenities: relaxation area, terrace, cafeteria, etc.
  
  

If you are a dynamic person eager to explore B2B sales development and believe you can boost our sales representatives' appointment scheduling, apply now.